If you have embedded Panopto videos in Learn and your students are unable to watch them, there are two possible workarounds:

• Change the video sharing settings to “Anyone at your organization with the link”. This means that anyone with the link and a DTU account can access the video. If you have many videos in the same folder, you can change the sharing settings for the folder instead. This will then apply to all videos in that folder. Please note that students may potentially share the videos with each other.
• Use the “Video & Streaming” folder to store your videos. In Learn, click the “Video & Streaming” folder, log in to Panopto, find your videos, and move them to the course’s “Video & Streaming” folder.

If you have any questions or would like help with the steps above, you are very welcome to contact us through the DTU Service Portal: Input and Guidance - Digital Learning Tools : Ivanti Service Manager

We are in ongoing contact with Panopto and will update this news item as soon as the error has been resolved.

Here are links to guides showing how to change the sharing settings for a video and how to move a video:

How to Share a Video
How to Copy and Move Videos

We apologise for the inconvenience.