These inquiries are typically aimed at gaining access to invoices and payment information that may later be misused for fraud or attempts to redirect payments.

Each year, DTU handles large procurement and invoice volumes and works with a wide range of suppliers. At the same time, DTU is a trusted and well-known organisation. This makes it attractive for fraudsters to misuse DTU’s name and employee identities in order to make inquiries appear legitimate.

Fortunately, several suppliers have reacted quickly and contacted DTU before sharing any information. Supplier awareness therefore plays an important role in detecting and stopping these attempts in time.

Help suppliers spot fraud attempts

If you are in contact with suppliers, please help make them aware of this type of fraud. In particular, encourage them to:

• be cautious of unexpected inquiries regarding invoices, payments, or bank account details
• carefully check the sender’s email address and be aware of emails not sent from a @dtu.dk or @adm.dtu.dk address
• pay attention to unusual wording and generic greetings such as “Dear Sir or Madam”, “Accounts Department”, or “Financial Administration”
• react if logos, email signatures, or wording appear unusual or inconsistent
• avoid sending invoices or changing payment details without proper verification
• contact their usual DTU contact person if in doubt

Even if something appears to come from DTU, it is worth paying attention to who may actually be hiding behind the mask.