Support & Guidance

This is the DTU Learn support page. Here you will find a collection of introductory materials and guides for using DTU Learn.

Our guides are continuously updated and expanded, so if there is a specific feature or workflow you would like to have described, you are welcome to contact us. 

 

Guides

Below, you can search for all guides related to DTU Learn as well as other digital learning tools such as Panopto, Vevox, Thinglink, Teams, Zoom, and FeedbackFruits.

Note: The guides are currently available on learnsupport, but they will gradually be moved to this page to gather all content in one place. 

To find the relevant guide, you can:

  • Type in the search field.
  • Use alphabetical navigation.
  • Browse the list, which is divided into categories.

Contact

If you are unable to resolve the issue you are experiencing with DTU Learn, or if you have a general question about what is possible, you should contact Arcanic in the following ways:

Phone: +45 69 17 22 70 or by email at dtu@arcanicsupport.dk

If you have pedagogical/didactic/technical questions regarding Panopto, Vevox, Thinglink, Teams, Zoom, FeedbackFruits, or DTU Learn, please contact us in the cross-functional team for digital learning tools via the link to the service portal below.

Support

Updated 18 marts 2026