Report an emergency incident

If you notice any damage or risk that poses an acute hazard to people, animals, or buildings, you must call Campus Service’s emergency hotline, which is manned 24/7.

Telephone number for handling emergency incidents at DTU:

Location

During normal working hours
Mon-thu 7.30 a.m to 5 pm
Friday 7.30 a.m to 4 pm

Outside normal working hours

Lyngby 4525 3355 4525 3355
Risø 4677 5200 4777 4444
Ballerup 3588 5555 3588 5555

Emergency incident or fault report?

If you are in doubt as to whether there is an emergency situation, you can use the guideline that the situation is urgent if it poses a hazard to people, animals, or buildings.

If the situation is not urgent, please submit a fault report online in DTU’s fault reporting system or via the DaluxFM HelpDesk app.
Updated 11 december 2025